Homewarranty of America provides home warranties in all 50 states and Washington DC, which is in line with other companies in the industry. While the company offers coverage for a good range of appliances and systems, it has standard payout caps that are not exceptional.
However, in terms of pricing, Home Warranty of America is on the higher end of what is typical for the industry. This is a factor that is important to many consumers when choosing a home warranty plan, with 74% of respondents in a recent survey stating that cost is their top consideration. Other important factors include service fees, speed of response, and the availability of pricing information online.
Our reviews of home warranty companies take all of these factors into account, including exclusions and payout caps, to help you make an informed decision when selecting a home warranty provider.
Established in 1996, Homewarranty of America is a well-known player in the home warranty industry, offering coverage in all 50 states and Washington DC. This nationwide coverage is a rare feature among home warranty providers, as most have regional restrictions. However, consumers have access to a variety of home warranty options regardless of where they live.
Home Warranty of America stands out for its upfront approach to fees, and the company provides a sample contract on its website. This price transparency is highly valued by home warranty customers, according to our research. However, Homewarranty of America's prices are typically on the higher side of the industry, which may be a drawback for some consumers.
Homewarranty of America is available in all 50 states, plus DC.
Homewarranty of America offers two comprehensive plans that cover a wide range of items, and these plans are also available to real estate professionals. To view current prices, you need to provide some basic details. The company provides two options for Trade Call Fees (TCF) payment for each plan, which is the amount paid upfront when a service provider arrives at your home for repairs. You can choose between a TCF of $75 or $100.
While the company's pricing is not location-dependent, it is on the higher side of the industry. Home Warranty of America claims that the Premier Plan averages $46.08 per month and the Premier Plus Plan averages $59.92 per month. You can obtain an exact quote from the company's website.
In summary, while Homewarranty of America offers solid coverage, it doesn't provide great value compared to other home warranty providers in the market.
Homewarranty of America plans
For decades, Home Warranty of America has been providing protection to homeowners, buyers, and sellers across all 50 states. With multiple coverage options, the company allows you to choose the plan that best suits your needs. Home Warranty of America has a wide network of service professionals to provide you with the best possible service.
For existing homeowners, HomeWarranty of America offers two levels of coverage: Premier and Premier Plus. The Premier plan is the most affordable option, covering more than 20 major household systems and appliances. You also have the option to add coverage for individual items such as well pumps and stand-alone refrigerators. The Premier Plus plan, on the other hand, covers all major systems and appliances, including air conditioning which is not covered by the Premier plan. Additionally, it includes Premium Coverage, which adds 25 additional items, such as plumbing fixtures and toilet replacement. Both of these plans come with a 13-month warranty period.
Home Warranty of America also offers coverage options for those buying or selling a home. The Gold, Platinum, and Diamond Plans offer 13-month coverage contracts with optional sellers' and buyers' coverages. The coverage options may vary by state, and these plans can only be purchased by a real estate agent.
Finally, Home Warranty of America offers two additional add-ons, GreenPlus and OrangePlus. GreenPlus allows you to replace old appliances with energy-efficient models, while OrangePlus covers additional components and services, including water softeners and re-keying services.
In summary, Homewarranty of America is a trusted provider of home warranty plans with a variety of options for homeowners, buyers, and sellers.
Homewarranty of America cost
The cost of a Homewarranty of America plan varies depending on the coverage level and the specific plan you choose. For existing homeowners, the Premier plan is the most affordable option, while the Premier Plus plan provides more comprehensive coverage.
The cost of a plan may also vary depending on the location of your home and the specific items you want to cover. Additionally, the cost may change if you add optional coverage such as GreenPlus or OrangePlus.
Homewarranty of America offers plans that range in price from $43 to $55.31 per month. The cost of a plan can vary depending on the trade call service fee option you choose, either $75 or $100, as well as any additional add-ons you select.
One advantage of Homewarranty of America is that they provide 13-month terms, which is longer than most other home warranty companies that offer only 12-month contracts. While the higher of its two service call fee options is on the pricier side at $100, it is within the industry's average range of $60 to $125.
Homewarranty of America coverage
Homewarranty of America offers coverage for a wide range of home systems and appliances. Their coverage options may vary depending on the plan you select, but generally include:
- Electrical systems and wiring
- Plumbing systems and stoppages
- Heating and cooling systems
- Water heaters
- Garbage disposals
- Built-in microwave ovens
- Ovens and ranges
- Clothes washers and dryers
- Garage door openers
- Ceiling fans
- Exhaust fans
- Central vacuums
- Smoke detectors
In addition to these basic coverages, Homewarranty of America also offers additional coverage options that you can add to your plan, such as coverage for well pumps, stand-alone refrigerators, and more. They also have a Premium Coverage option that includes additional items such as plumbing fixtures and toilet replacement.
It's important to note that coverage may vary by state, and some items may not be covered under certain plans. For more detailed information on Home Warranty of America's coverage options, it's best to visit their website or contact their customer service department directly.
Homewarranty of America coverage exclusions
While Homewarranty of America covers a wide range of home systems and appliances, there are certain exclusions to their coverage. These exclusions may vary depending on the specific plan you select and the state you live in. Some common exclusions include:
- Pre-existing conditions or defects that were known or should have been known prior to purchasing the home warranty
- Items that have been improperly installed or maintained
- Cosmetic damages, such as scratches or dents
- Damage caused by natural disasters, such as earthquakes or floods
- Damage caused by pests, such as rodents or insects
- Items that are covered by a manufacturer's warranty or insurance policy
- Upgrades or modifications to existing systems or appliances
- Non-residential items or equipment
It's important to carefully review the terms and conditions of your home warranty plan to understand the exclusions and limitations of coverage. If you have any questions about Homewarranty of America's coverage exclusions, it's best to contact their customer service department directly.
Homewarranty of America coverage limits
Homewarranty of America has coverage limits for each item or system covered under their plans. The limits may vary depending on the specific plan you choose and the state you live in. Some common coverage limits include:
- A maximum payout limit per item or system covered
- A maximum aggregate payout limit per contract term
- Limits on the number of service calls allowed per contract term
- Limits on the amount of repair or replacement costs covered per contract term
It's important to carefully review the terms and conditions of your home warranty plan to understand the coverage limits and any applicable deductibles or service fees. If you have any questions about Homewarranty of America's coverage limits, it's best to contact their customer service department directly. They can provide you with specific details on the limits and help you choose a plan that best fits your needs.
Homewarranty of America claims
Homewarranty of America makes it easy to file a claim if you experience a covered breakdown in your home. Here are the steps you can take to file a claim with Home Warranty of America:
- Contact Home Warranty of America: You can initiate a claim by calling their toll-free number, which is available 24/7, or by submitting a claim online through their website.
- Provide details of the problem: You'll need to provide details about the problem you're experiencing and the covered item or system that's affected. Be sure to have your contract number and other relevant information available when you file your claim.
- Schedule a service appointment: Homewarranty of America will dispatch a service technician to your home to diagnose and repair the problem. You'll need to work with the technician to schedule an appointment that's convenient for you.
- Pay the service call fee: Depending on the plan you choose, you may be required to pay a service call fee when the technician comes to your home. The fee is typically between $75 and $100 and is due at the time of service.
- Receive the repair or replacement: If the technician is able to repair the problem, they'll do so on the spot. If a replacement is necessary, Home Warranty of America will work with you to find a suitable replacement and have it installed.
Overall, Homewarranty of America has a straightforward claims process that's designed to get your home systems and appliances repaired or replaced as quickly as possible. If you have any questions about filing a claim with Home Warranty of America, you can contact their customer service department for assistance.
Is Homewarranty of America a good company?
Homewarranty of America is generally regarded as a reputable and reliable home warranty company. Here are some of the reasons why Home Warranty of America is a good choice for homeowners looking for home warranty coverage:
- Flexible coverage options: Home Warranty of America offers a range of plans with varying levels of coverage to suit the needs and budgets of different homeowners. They also offer optional add-ons, such as coverage for well pumps and energy-efficient upgrades.
- Nationwide coverage: Home Warranty of America provides coverage in all 50 states, which makes it a good option for homeowners who move frequently or have vacation homes in different states.
- 13-month contract terms: Homewarranty of America offers 13-month contract terms, which are longer than the industry standard of 12 months. This provides homeowners with an extra month of coverage without any additional cost.
- Quick and easy claims process: Homewarranty of America has a straightforward claims process that's designed to get your home systems and appliances repaired or replaced as quickly as possible.
- Positive customer reviews: Homewarranty of America has received generally positive reviews from customers, with many praising their customer service and prompt claims processing.
While Home Warranty of America may not be the best fit for everyone, it's a solid choice for homeowners who want reliable home warranty coverage from a reputable company. It's always a good idea to do your own research and compare home warranty providers before making a decision.
Frequently asked questions Homewarranty of America
How Much Does a Homewarranty of America Warranty Cost?
The cost of a Homewarranty of America warranty ranges from $43 to $55.31 per month, depending on the plan and trade call service fee option chosen. The company offers two options for the trade call service fee (TCF) of each plan, which is the upfront fee paid when a service provider arrives to make repairs. The TCF can be $75 or $100, and the higher the fee, the lower the monthly fee. The company's prices are on the higher side of the industry, with the Premier Plan averaging at $46.08 per month and the Premier Plus Plan averaging at $59.92 per month. The exact cost can vary based on location and any add-on protections chosen.
What do Homewarranty of America plans cover?
Home Warranty of America offers two main plans: the Premier Plan and the Premier Plus Plan. Both plans cover a variety of household appliances and systems, including heating and cooling systems, plumbing, electrical, and kitchen appliances such as refrigerators and ovens. The Premier Plus Plan provides additional coverage for certain items such as air conditioning units, refrigerators, washers and dryers, and more.
In addition to the standard coverage, Homewarranty of America also offers optional add-ons for items such as pools, spas, well pumps, and more. It's important to note that there are limitations and exclusions to the coverage, so it's recommended to review the specific terms and conditions of the plan before purchasing.
What does Homewarranty of America not cover?
Similar to other home warranty providers, Home Warranty of America's policies exclude coverage for damages resulting from misuse or natural events. However, it's important to note that damages caused by natural events may still be eligible for coverage under your homeowners insurance policy.
Homewarranty of America does not cover certain items and conditions, including:
- Pre-existing conditions or defects that were known before purchasing the warranty
- Damage caused by lack of maintenance or improper maintenance
- Appliances or systems that are still under manufacturer's warranty
- Cosmetic defects or non-functional components that don't impact the performance of the appliance or system
- Damage caused by natural disasters, pests, or other external factors
- Upgrades, modifications, or additions to the covered systems or appliances
- Code violations or permits
- Any items or components that are not explicitly listed in the coverage agreement
How Much is Homewarranty of America's Service Fee?
Homewarranty of America offers two options for their Trade Call Fee (TCF) which is the amount paid upfront when a service provider arrives to make repairs. The TCF options are $75 and $100, and the higher fee option will result in a lower monthly fee, while the lower fee option will result in a higher monthly fee.
Can You Cancel a Homewarranty of America Plan for Free?
According to Homewarranty of America's terms and conditions, customers can cancel their plan at any time. However, a cancellation fee may apply depending on the terms of the contract. Additionally, customers may be required to pay for services provided by Home Warranty of America prior to the cancellation. It is recommended that customers review their contract and contact Home Warranty of America's customer service for more information on cancelling their plan.
How do you file a claim with Homewarranty of America?
To file a claim with Home Warranty of America, you can follow these steps:
- Contact Homewarranty of America: You can reach out to them by phone at 1-888-492-7359 or file a claim online on their website.
- Provide details of the issue: Once you've contacted them, provide as much detail as possible about the issue you're experiencing with your covered appliance or system.
- Pay the service call fee: Depending on your plan, you may need to pay a service call fee when the contractor arrives at your home. The fee is typically between $75 and $100.
- Schedule a service appointment: Homewarranty of America will assign a contractor to come to your home to diagnose the issue and determine if it is covered under your plan.
- Repair or replacement: If the issue is covered, the contractor will either repair or replace the covered item. If the item cannot be repaired, Homewarranty of America will typically cover the replacement cost, subject to your coverage limits.
- Follow-up: After the service call, Home Warranty of America will follow up with you to ensure that the issue has been resolved to your satisfaction.
What is the response time after filing a claim with Homewarranty of America?
The response time after filing a claim with Home Warranty of America can vary based on the nature of the claim and the availability of a service provider in your area. However, Homewarranty of America strives to provide prompt service and typically assigns a service contractor within 24 hours of receiving a claim. Once a service contractor has been assigned, they will contact you within 48 hours to schedule an appointment. In emergency situations, such as a major plumbing or electrical issue, Home Warranty of America will make every effort to expedite service.
Are there customer service complaints against Homewarranty of America?
There have been some customer service complaints against Homewarranty of America, as with any company. Complaints have ranged from slow response times to denials of coverage. However, it is important to note that Home Warranty of America has also received positive reviews from many customers who were satisfied with their service and coverage. As with any home warranty provider, it is recommended that customers thoroughly read their contract and ask any questions they may have before signing up, and to document all communication and interactions with the company in case any issues arise.